Boarding FAQ's
What should I bring for my pet while boarding?
We recommend bringing your food in the original bag or ziplock bag. We do not accept any personal belongings such as collars, toys, measuring cups, containers, blankets, beds, etc.
What is our cleaning protocol?
We have very strict procedures when it comes to cleaning and sanitizing for your pets. The main product we use is WysiWash (Wysiwash Sanitizing System) in addition, we use Rescue wipes or spray (Rescue Disinfectants | Ready-To-Use Wipes & Liquids | Concentrate).
What is Kennel cough?
Kennel cough is airborne and highly contagious, which is why it can spread through kennels quickly. It is also transmitted with bacteria on toys, food bowls or other shared objects. A dog’s respiratory system is designed to protect against the invasion of infection, but certain situations and environments leave them more vulnerable to illness. These include stress caused by boarding, exposure to heavy dust, cold temperatures and poor ventilation. Kennel cough has an incubation period of two to 14 days, and some dogs can be carriers of the infection for months without developing symptoms. At Briarcliff Pet Resort we take cleanliness and hygiene very seriously, however, contracting kennel cough can still be a risk for your dog at a boarding facility. Any dog showing signs of illness will not be permitted to enter our facility, but a dog may be harboring a virus without showing signs.
What does my dog's typical day look like?
The dogs get fed at 6 am and are hand walked from their run to our outdoor runs from approximately 6 to 8 am. The dogs are fed at 4 pm and are taken to our outdoor runs from approximately 4 to 6 pm. Each dog has their own run and does not commingle.
What is your vaccination policy?
We require that all vaccines have been given by a licensed vet at least ten days prior to any boarding, grooming, daycare, or training classes. We do not accept titers, sticker books or any vaccines that have not been given by a licensed vet. Required vaccinations for dogs are rabies, DHPP and bordetella. Required vaccinations for cats are rabies and FVRCP.
Can you administer Medication?
We are able to administer oral medications at a cost of $5 per medication each time. Prescription medications should be provided in their respective prescription containers, along with clear written instructions.
Do I have to provide an emergency contact?
Yes, the emergency contact that we request for your profile should be someone that is able to pick up your pet if needed. This person should be someone local and not traveling with you and willing to help if your pet gets sick, injured, or a behavioral issue arises. We will first attempt to notify you and then we will call your emergency contact.
What are the requirements to board my pet?
All dogs/cats are required to be at least 6 months of age and current on vaccinations.
Will the dogs always be separate from other dogs?
At our main kennel building all dogs are separate from each other.
Is a deposit required for boarding?
A deposit is not required.
Are we able to do a tour?
We do tours on Tuesday and Thursdays at 10:00 am or we also have a virtual tour on our website on the home page.
Do you provide bathing or grooming services?
Yes we have a groomer on staff.
